This privacy notice explains how Candid Moments handles personal data when you contact us, request event photography, or use our website. It is written to help you understand what we collect, why we use it, and how you can raise a privacy request.
This introduction summarizes the subjects addressed in the policy and points to related internal guidance.
You may request access to your personal data, correction of inaccurate details, or deletion where we are not required to keep the information. You may also object to certain processing or ask us to limit use in appropriate circumstances. If a request cannot be fully granted, we will explain the reason in a practical way.
To protect privacy, we may ask for enough information to confirm that a request is genuine before we disclose, correct, or delete data. Once verified, we will review the request and respond within a reasonable period under applicable law.
Inquiry records, booking details, and related communications are retained for the period needed to manage the service relationship, resolve follow-up questions, and meet operational or legal requirements. When data is no longer needed for those purposes, it is deleted or anonymized where practical.
If this policy is updated, the revised version will apply from the stated effective date. Where a change materially affects how we handle personal data, we will use a reasonable method to make the update visible on the website or through direct communication where appropriate.
Depending on how you interact with Candid Moments, we may process your name, email address, phone number if you provide it, inquiry message, shoot requirements, preferred date, and session details. We also process limited technical data such as server request metadata and browser or device information for security and delivery purposes.
We receive personal data from contact form submissions, email, and phone inquiries, as well as from booking and session coordination. Technical data is collected through normal website operation and local acknowledgement handling when the site is used.
Our confirmed cookie use is limited to essential cookies that support site operation and cookies that store privacy preferences. We do not confirm analytics or marketing cookies as active on this website.
We use cookies only for essential site operation and to remember privacy preferences. You can manage or block cookies through your browser settings, but some site functions may not work as intended if essential cookies are disabled.
We use personal data to respond to inquiries, review event details, prepare a coverage plan and quote, confirm booking and access arrangements, communicate about the session, manage image curation and editing, deliver the private gallery, maintain website security, and keep records needed for administration and legal compliance.
We may share personal data with service providers that help us operate the website, manage communications, maintain security, or support technical delivery. These recipients are expected to use the data only for the services they provide to us and to handle it with appropriate confidentiality.
We may disclose personal data if required to comply with applicable law, respond to lawful requests from public authorities, protect our rights, or address security and fraud concerns. Any disclosure is limited to what is reasonably necessary for that purpose.
